FreezerPro

It will be very helpful to have the date and time adjusted to multiple users' time zones especially when users log in from the web interface and display the reference (example EST, UTC, CT, etc...). Actually, the system allows only to set up a sin...

Dear FP team, Our customer want to batch update the samples, but the Freeze-Thaw Cycle Count in the Standard Fields can't be updated, it seems we can only manually update this in the User-Defined Fields. Hope we have a method to batch update Freez...

From: FreezerPro Support (Azenta) [freezerpro.support@azenta.com] Sent: 3/16/2026 9:25 AM To: p.bannister@ucl.ac.uk Subject: Re: User permissions - Users need to be able to move their virtual boxes but mustn't be able to change freezer names and b...

It would be useful to be able to save personalised column layouts when getting sample reports so we can transfer data more easily. We would like the personal column layout to then be saved and used when reports are downloaded as CSV files as well....

Similar to the report function, there should be also an audit log on sample groups.

I recommend not to connect the icon with the sample type. Most labs store the same sample type anyway in the same box. This fix connection is almost useless. I recommend icons that can be chosen without restrictions, because then one could organiz...

It would be useful to see the audit trail for an entire group of samples. Viewing each individual sample audit trail is very time consuming.

We have a developer who checked https://freezerpro.pfizer.com/api-docs/index.html and could not see a way to capture freezer name/shelf for a specific sample and request an update to API

We use "sample source" to represent individual animals and "sample source type" to group animals of one species. We are a high volume lab with a plethora of animal IDs across many species, so inevitably we end up with sample sources with duplicate...

We use "sample source" to group samples that came from the same animal (age, sex, etc.). Without the ability to view information from the sample source and the sample at the same time via grid view, we have to essentially re-enter sample source da...