FreezerPro

It would be extremely helpful to allow for sorting a list of samples based on freezer location.

When we search for sample sources via the interface the reported number of samples is the expected number. However if we generate a report that number can differ to a higher number. The response from the support team is that samples never can be d...

We have barcodes containing letters and numbers. It's not possible to search these samples. The corresponding RFID is found. We need barcodes with letters and numbers searchable. Please include this in an update.

It would be more informative if the date and time of the shipment appears after its been shipped

Batch search size is currently limited. Exceeding it will cause a 'something went wrong' error. This is not convenient for high-throughput applications.

When shipping a sample you specify who is the customer and ship you samples there. Freezerpro keeps track of the shipped samples. We ship the majority of our samples between different sites of the same company. It would be ideal if we could use th...

Currently for the on-prem version, there is no mechanism to automatically apply OS security patches, and having up to date patched servers is a requirement for our infrastructure. Currently a support session with Brooks is necessary to apply the p...

Some names of colums are not consistent between FreezerPro and file i want to import. Example as follow: „Sample Owner” in system, but „Owner” when import.„Sample Owner” is the value in system, but when importing by excel we need „Owner” in column...

to facilitate the moving of samples between two boxes (e.g. performing inventory back-ups) it would be great to have the ability to open two (or more) box-windows simultaneously.

Currently only drop down search and users are in order of signing up. For those with a large number of users, it makes it very difficult to find specific users to audit their activity.